FAQ
What Shipping Methods Are Available?
We ship worldwide. Duties may incur and are not included in shipping prices. International orders are subject to Duties, Customs & taxes.
Buyers are responsible for such charges and are required to pay upon the importation of goods if applicable.
We offer expedited (FEDEX), priority and standard shipping on domestic and international orders.
How Long Will It Take To Get My Package?
There is a processing time of 3 to 7 working days on all orders before shipped. Once shipped orders will be delivered approximately within the timeframe of the chosen shipping at checkout.
Payment
What Payment Methods Are Accepted?
Payment will be Direct as the checkout page is currently down. Invoice will be sent.
We accept Credit cards, Debit cards, Apple Pay, PayPal, ZELLE, Venmo, cashapp, Afterpay is also available ! Just ask when placing your order. You can also place a custom order if the product your looking for is not on the website directly through instagram @luxurytea4u. Just send us pictures and we will source for you the best of the best !
Please dm me on Instagram @luxurytea4u to place your order.
Please fill cart with exactly what you would like to order. It will calculate the total for you. I am also offering a 25% discount for Your first order. You will be in direct contact with me about your order . Currently checkout page is down and we are working to get it resolved. So please message on our instagram @luxurytea4u with a screenshot of your checkout page. We ship to USA. But if you would like to order from another country please contact through instagram and we will find out if we can ship to you.
Once you place your order, you will recieve your tracking number within 1 week and your order within 2 weeks. Thank you . SHIPPING IS FREE AND INCLUDED IN PRICING. Happy Shopping!
How Can I Cancel Or Change My Order?
Once an order is placed we cannot cancel this order. If you would like to change any details of your order, please direct message us via our Instagram. @luxurytea4u
For any custom orders please direct message us on instagram @luxurytea4u.
All custom orders will incur a fee of $30 once the product has been sourced.
How Do I Track My Order?
To track your order, we advise that you download the 17track app & enter your tracking number That we provide you personally.
How Can I Request A Custom Order?
For any custom orders please direct message us on instagram @luxurytea4u. All custom orders will incur a fee of $30 once the product has been sourced. We will process your order directly as with any other order once we have sourced your product and you are 100% happy with your product sourced. You will receive exact pictures of your custom ordered product. Tracking and payment is the same as a regular order. Shipping is included.